Questions? Call 800-551-5953
Hundreds of Designs, Millions of Possibilities - Unique Gifts by Artist Kyle McKeown Mansfield
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Kyle Design Unique Personalized, Engraved Gifts and Home Decor
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Questions? Please see the Kyle Design FAQ page for our most frequently asked questions. If you have further questions about items on our site or about placing an order, call us or email us as we are always happy to help. BY EMAIL Please use Kyle Design's email form at the bottom of this page. We check our email throughout the business day and can usually get back to you quickly. BY PHONE All of us here at Kyle Design are happy to answer questions or take your order by phone at 800-551-5953 at our artist studio in Livermore, CA, in the beautiful San Francisco Bay Area. We are available Monday - Friday, 7:00 a.m. to 5:30 p.m. PST (10:00 to 8:30 p.m. EST). BY MAIL Our mailing and shipping address is: Kyle Design 468 Lindbergh Ave. Livermore, CA 94551 BY FAX Our 24 hour fax line is: 925-454-5364. Kyle designs new work constantly and adds it to her site weekly, so be sure to visit often to see what's new. To read more about artist Kyle McKeown Mansfield and her artwork, click on About Kyle Design. Out of stock gift items (switchplates and electrical devices excepted) are immediately removed from the site, so if you can put it in your cart, you can get it. (We will contact you immediately if there is a problem.) Transit Time We update our site daily and normally process orders within 1 - 2 business days. You will receive a Shipment Notification with UPS tracking number when your package ships. Tracking Your Order To track your package by order number or UPS tracking number, or to estimate expected delivery times before placing an order, please visit our Order Status page. You can find your UPS tracking number in your Shipment Notification email that is automatically sent when your order ships. (You may need to look in your spam box or bulk mail folder for this email.) Please allow UPS the full number of BUSINESS days for your package to arrive as noted in your Shipment Notification before contacting us about your shipment. Please read our Shipping FAQ page for more information on domestic, international and holiday shipping. Order Status If you'd like to check the status of an order, (or cancel one that hasn't been processed), please go to the customer account page. Mailing List To subscribe to our mailing list, please go to our Mailing List Subscription page. (A very low volume list). Switch Plate Help If emailing about a special switch plate size, please provide approximate plate outside dimensions, then, if you can, describe the plate openings (shape, dimensions), rather than the devices that are in them. Better yet, review our Help Guide Photo Glossary of Switch Plates to determine the size, shape and opening types. You may then find it easier to search the configuration pages in the right-hand orange box on that page entitled Shop By Size or Type. Customer Service Email Form |
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