Click Valentine's Day Order Dates to receive gifts by Tuesday, February 14th.

Orders are processed and shipped out in 1 business day from our San Francisco Bay Area studio in CA.

UPS Ground Time-In-Transit Map - Check for delivery times to your area.
Air Shipping Options - See rates for 1 Day, 2 Day and 3 Day delivery.

• U.S. Lead Time: Currently we on our holiday break. Orders will ship the first week of January. Transit time depends upon shipping method selected. We are closed on weekends and holidays.
• International Lead Time: Canadian, international and APO/FPO orders are normally shipped within our standard processing time range.

FLAT RATE SHIPPING

Kyle Design offers a low flat rate ground shipping charge of $7.95 for deliveries to one street address in the continental U.S. For one item or 100, you pay just $7.95. The more you buy, the more you save. It's just our way of saying thank you. Offer excludes international address, PO Boxes and locations outside the continental US. To read more on how we determine our shipping costs, see Carrier Of Choice below.

SHIPPING OPTIONS - For January through mid-November. Within the Continental U.S.

Business days exclude weekends and holidays.

Expected Delivery Times And Rates For Selected Method
Shipping Method	Expect Your Order	Shipping Charges
Standard to Eastern U.S.*	6-8 Business Days After Placing Order	Flat Rate of $7.95 per Order
Standard to Midwestern U.S.*	5-7 Business Days After Placing Order	Flat Rate of $7.95 per Order
Standard to Central U.S.*	4-6 Business Days After Placing Order	Flat Rate of $7.95 per Order
Standard to Western U.S.*	1-3 Business Days After Placing Order	Flat Rate of $7.95 per Order
UPS 3 Day Select Guaranteed	3-4 Business Days After Placing Order	$15.95 for first item, plus $2.00 for each additional item**
UPS 2nd Day Air Guaranteed	2-3 Business Days After Placing Order	$20.95 for first item, plus $3.00 for each additional item**
UPS Next Day Air Guaranteed	1-2 Business Days After Placing Order	$49.95 for first item, plus $5.00 for each additional item**

Delivery Times During Non-Holiday Rush Periods

• **Delivery times and rates are for orders shipped via UPS to most U.S. locations and addresses in the continental U.S. Above delivery dates do not apply to orders shipping via the USPS (P.O. boxes) or to international addresses. UPS requires a physical street address for deliveries.
• We make every attempt to provide same day shipping on Next Day Air, 2nd Day Air and 3 Day Air orders placed before 3:00 pm. ET, mid January through mid November, however we can make no promises. Please request same day shipping by calling us at 1-800-551-5953 during business hours and we will try our best to accommodate your request.
• Click on the UPS Ground Time-In-Transit Map to determine your zone for expected domestic ground delivery times to your area.
• UPS does not deliver on weekends or holidays unless you request the special Saturday delivery service.
• If you need Saturday delivery, please contact us for a quote to your area or request it by calling us at 1-800-551-5953 during business hours. UPS charges a special delivery fee for this service. This surcharge is usually in the $25 range. This surcharge is in addition to the shipping costs.
• We ship via UPS to all locations within the continental U.S. or via UPS Priority Mail when UPS is not an option.

Shipper Release
If you'd like your UPS driver to leave your package if they attempt delivery when you are not home, please request Shipper Release by calling us at 1-800-551-5953 during business hours. (Please click link to read terms.)

UPS 3 Day Select, 2nd Day Air and Next Day Air Delivery Guarantee
UPS guarantees Air deliveries even during holiday periods, weather permitting. However, ground service is not guaranteed during holiday periods.

• The Service Guarantee does NOT apply to UPS commercial and residential Ground shipments or UPS Standard to Canada shipments that are picked up or scheduled to be delivered between December 9 and December 24.
• The guarantee for on-schedule delivery for all other Air and International service shipments delivered within the United States will be extended by 90 minutes on the Day after Thanksgiving Day and on December 19 through December 24.

Carrier Choice
UPS is our carrier of choice because we find their service, rates and billing to be the most reliable, reasonable and accurate. We keep our rates as reasonable as possible and so offer low flat rate shipping. UPS standard rates are, in fact, generally slightly more than our flat rate charge for most delivery areas, even for small packages. We ship all orders in boxes via methods that can be tracked and confirmed. We do not ship in envelopes via regular US mail because we want to be assured that our customers receive their items.

How We Determine Our Shipping Rates
All orders are shipped in a box via a trackable method where possible to insure items arrive in good condition. We cannot ship orders in envelopes because items are too easily damaged or lost. Most orders ship via UPS because we have found them to be the most reliable shipper. We offer flat rate shipping and determine our cost based on the fact that the majority of online orders come from the East Coast (where the population density is greatest). We average our costs, add a small amount for a box, while still keeping in mind our flat rate shipping policy. The more you buy, the more it costs us, yet you pay only the flat rate.

Rising gas prices are affecting all shipping costs carriers charge. If you would like to see what UPS charges to ship a package from the West Coast to a residential address on the East Coast, please visit Determine Shipping Time and Cost. Our shipping zip code here in California is 94551, and a sample East Coast zip code in Washington, DC is 20001. (On a sample date of October 21, 2011, this amount was $9.41.)

We are proud of the reasonable rates we offer and make them readily available in your shopping cart. As soon as you put an item into your shopping cart you can see what your total shipping costs will be for any method you select. We do not hide shipping costs at any point from you, as many sites do.

Note for APO/FPOs, Other US Territories

• We will notify you when your package ships so please watch for it. Check your emails (or your spam and bulk mail folders) for the shipment notice.

PO Boxes, Hawaii, Alaska, Puerto Rico and US Virgin Islands

• Sent via Priority Mail for a flat rate of $7.95 per package.
• Usually arrives within 2 - 4 business days after order ships.
• If desired, please call to upgrade your order to UPS 2nd Day Air or Next Day Air shipping for Hawaii or Alaska. We will quote you, although costs are usually 50% - 75% greater than rates in the continental U.S.
• Puerto Rico and US Virgin Islands: Choose PR or VI for "State" and United States for "Country" when entering address for option for flat rate shipping.

APOs, FPOs, other US territories (Guam, etc.)

• Priority Mail
  Flat rate of $7.95 shipping via USPS Priority Mail.
• APOs can take up to 8 weeks to arrive.

International Addresses

• Please see our International Shipping page.

Incorrect Shipping Address
We use an automated system to export your shipping address into UPS.

• The shipping address entered into our web site shopping cart is automatically transferred to UPS.
• We do not edit this address unless requested to do so.
• Please be sure your address is typed in correctly and review the Notification Of Order that you automatically receive after placing your order.
• Orders with incorrect or incomplete addresses, or which have been rerouted to a different address, will be billed the UPS $11 address correction fee ($12 for air shipments) at a later date.

If You Notice An Incorrect Address
If your package has not yet been sent to our shipping department, we can easily change an incorrect address.

Weather Caused Delays
We are not responsible for weather caused delays in the arrival of your package and do not credit shipping costs under these circumstances. UPS also does not issue refunds for shipping costs in such situations. Please note that air packages affected by weather delays are no longer given priority delivery from UPS and will be processed in the order received by each facility.

Order Delays
Please review your order carefully - omissions will cause delays.

Sales Taxes
Sales taxes are charged on all orders delivered within California. Additionally, sales taxes based on delivery location are charged on the shipping/handling costs for these orders as required by the State Board of Equalization. No sales taxes are collected on orders shipped to any other states.

Order Status
If you would like to tract the status of an order that has already been placed or shipped, please use the box below or visit our Order Status page for more information and options.

UPS does not deliver on holidays. UPS does not reimburse shipping for weather-caused delays. Once your order leaves our facility, we are not financially responsible for reimbursement of merchandise or shipping costs related to shipping delays or carrier errors as we have fulfilled our obligations. If we need to make a delivery claim on your behalf with UPS or the USPS, you must allow eight business days for a claim investigation.

Click on the UPS Ground Time-In-Transit Map to determine your zone for expected domestic ground delivery times to your area, barring weather, volume or seasonal delays.

Holiday Order Dates
To receive gift orders by Tuesday, February 14, 2012
we recommend placing your order by the following dates.

Shop for Unique Valentines Day Gifts.

Holiday Shipping Deadlines For Valentine's Day Delivery
Shipping Method/Region	Order By	Ship Date	Estimated Arrival
Standard to Eastern U.S.*	Order by 5:30 p.m. EST February 7th	Shipped by February 7th	Expected February 14th
Standard to Midwestern U.S.*	Order by 5:30 p.m. EST February 8th	Shipped by February 8th	Expected February 14th
Standard to Central U.S.*	Order by 5:30 p.m. EST February 9th	Shipped by February 9th	Expected February 14th
Standard to Western U.S.*	Order by 5:30 p.m. EST February 10th	Shipped by February 10th	Expected February 14th
Standard to S.F. Bay Area*	Order by 5:30 p.m. EST February 13th	Shipped by February 13th	Expected February 14th
UPS 3 Day Air Guaranteed	Order by 5:30 p.m. EST February 9th	Shipped by February 9th	Expected February 14th
UPS 2nd Day Air Guaranteed	Order by 5:30 p.m. EST February 10th	Shipped by February 10th	Expected February 14th
UPS Next Day Air Guaranteed	Order by 5:30 p.m. EST February 13th	Shipped by February 13th	Expected February 14th

Valentine's Day 2012 falls on Tuesday, February 14th.

**UPS does not deliver on weekends or holidays. UPS does not reimburse shipping for weather-caused delays. Once your order leaves our facility, we are not financially responsible for reimbursement of merchandise or shipping costs related to shipping delays or carrier errors as we have fulfilled our obligations. If we need to make a delivery claim on your behalf with UPS or the USPS, you must allow eight business days for a claim investigation.

NOTE: Above delivery dates do not apply to orders shipping via the USPS (P.O. Boxes, standard to AK & HI) or to international addresses. UPS requires a physical street address for deliveries.

NOTE: The shipping dates listed do not allow room for delays caused by UPS seasonal volume, errors or weather, so please choose the shipping method and lead time with which you feel most comfortable.